When measuring the size, please refer to the figure above. The red line indicates the position you need to measure. The space between the dotted lines is to choose a larger or smaller size according to the foot type. Measuring the correct toe according to the shape of the foot, you can get the choice size of
In addition, the dimensions we have marked are the minimum values. Do not choose a larger size because the foot length is close to the marked size.
About shopping common problem
1、About Customs Tax Duty:
The order price only includes the price of the goods and the freight, does not include customs fees, if import tariffs and taxes are generated, these are the responsibility of the buyer is not the responsibility of the seller, please read before buying, (customs is a small part of a large container Probability at 1%)
2、Confirm Address With Full Name
All Products Will Be tested Strictly Before Shipping. We Ship To Aliexpresss is matched wiht your shipping address before you pay. And Russian buyer please leave us your full name, which is very important, Thank you ! French buyers please translate into English to fill in the address, thank. French address Logistics company does not accept.
3、Question about the French colonial address (postal code: 97000-97899):
Hello Friend Due to the difference in transportation distance, the address of the French colonial country should choose the country in which it is located, but not France. This will affect the calculation of transportation costs. The customers in the French colonies choose France. We cannot deliver the goods for you. Please fill in the corresponding French colonial country Otherwise it is not possible to ship
4、About size disputes
Hello, Friend If the size of the shoes you bought does not match ,Our shoes are the details page product size chart as the benchmark
We only accept the standard of the barefoot length (cm) corresponding to the foot type as accurate.
Do not accept the length of the insole and shoes for controversy
If the barefoot length and foot type match, we will send you a free shoe or refund
5、About logistics disputes
Hello Friend
Sorry
The logistics problem is not controlled by our sellers. We can only guarantee to issue the products during the delivery period. We can only help you to check the logistics status. We promise to arrive at 60 days, if 60 days have not arrivved we will give you a refund.
6、About Order exception problem
If you encounter any abnormal problems with Please contact customer service as soon as possible, we will help you solve it
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We truly believe in the best customer support, meaning we will do whatever it takes to make sure you have a positive purchase experience. We respond to emails within 24 hours and always make sure all your concerns are answered ASAP.
- Easy Returns. All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
- Risk-Free Purchase: Our Buyer Protection covers your purchase from click to delivery so you can shop with peace of mind.
- 100% Satisfaction Guarantee: All our products are backed with 60-day money back guarantee. If for any reason you’re not completely satisfied with your purchase, contact us for a product refund. We’ll be more than happy to assist you.
